Popular Articles

How your username and password are formed. Username vs Email address.
Learn how to change your SMCC password.
How to login and access your SMCC email.
Youtube video created by the SMCC IT Department describing how to create a service request. Closed Captioning is available.
Information about the wireless networks broadcast at SMCC
Instructions to register a device on the SMCC-Gaming network.
Information about, and directions for downloading Microsoft Office to your personal device
Description of types of remote access technology available to different roles at Southern Maine Community College.
Information about the Password policy at SMCC
Step by step instructions for connecting a macOS device to the eduroam network.
Step by step instructions for connecting an iOS device to the eduroam network.
How to use the standard Avaya phone given to staff members.
Instructions for configuring Self Service Password Reset.
Instructions on connecting to the SMCC Web VPN to access fileshares or an on-campus computer.
Directions to set up your SMCC desk phone on your iPhone via the Avaya Softphone client.
Step by step instructions for connecting an Windows device to the eduroam network.
The process for finding the MAC address of your PlayStation 4 (PS4)
What is the FollowME printer queue and how can you use it to print confidential documents.
Adding your own printer. End user instructions to adding a printer to their pc.
How to configure your iOS device to send and receive your SMCC emails.
Describes the fix for an "unsupported server" error that you may receive when trying to log in or access files in OneDrive or other Office apps.
Associating your SMCC ID card with your SMCC username for photocopier access
Youtube video created by the SMCC IT Department describing how to check on requests/tickets you have submitted. Closed Captioning is available.