1. Service Catalog
  2. I.T. HelpDesk
  3. User Account and Access Support
  4. Login issues

Login issues

Your Username and Password:

SMCC has sent your Username and an initial, randomized Password to your personal email address on record with the school.  Please check your personal email address for an email from SMCC.  That email sent to your personal address will contain your username and password.
 

To recover your own password

Click this link if you have previously set up Self-Service Password Reset  Online Password Reset   instructions in this article
 

All SMCC services, as those listed below, use the same Username and Password combination. 

  • Brightspace, if you are enrolled in an online class,
  • Email,   your email address is  YourUsername@smccme.edu.
  • Office 365 - so you can download the office suite,
  • The computers on campus,
  • The SMCC Portal - My.SMCCME.edu/ics, 
NOTE:   Since this request is concerning login issues with your SMCC account, please provide your full name, and a method for the IT department to reach you.    
 
Request Help

Related Articles (4)

Changing your password
Learn how to change your SMCC password.
Password Requirements
Information about the Password policy at SMCC
Reset Your Password
Instructions for resetting your own password without needing to call the HelpDesk.
Your Username and Password
How your username and password are formed. Username vs Email address.

Details

Service ID: 30820
Created
Wed 10/3/18 5:21 PM
Modified
Fri 2/11/22 2:52 PM