Login issues

Since this request is concerning login issues with your SMCC account, please provide your full name, and a method for the IT department to reach you.  We can not, and will not, send you a password through Email.   

All SMCC services, as those listed below, use the same Username and Password combination. 
  • Brightspace, if you are enrolled in an online class,
  • Email,   your email address is  YourUsername@smccme.edu.
  • Office 365 - so you can download the office suite,
  • The computers on campus,
  • The SMCC Portal - My.SMCCME.edu/ics, 

Student Username and Password:
We created your Username and Password from the information you provided the school.  Items which affect your username and password are not providing a middle name and not providing a social security number.
Username = This is the combination of your First Name + Middle Initial + Last Name.  There are no spaces in the username. There are no special characters such as, apostrophes  ' , dashes - , or periods .   Your username is all lower case and is a maximum of 20 characters in length. 
If you didn’t provide the school with your middle name or initial, then leave out the middle initial in your username.

Password = The initial default password is the First Initial of your First Name + the First four letters of your Last Name + the Last 4 digits of your Social Security Number(SSN).  There are no spaces in the password.  The password is all lower case. 

If you didn’t provide the school with your SSN, you need to use the last 4 digits of your STUDENT ID.

Michael X St. John, with a social security number of 123-45-6789         
Username:  michaelxstjohn     Password:  mstjo6789
Ali M Abdi with a social security number of 987-65-4321

Username: alimabdi    Password: aabdi4321

Request Help


Wed 10/3/18 5:21 PM
Wed 5/20/20 5:01 PM