Mac users will find your directions here.
Chromebook users will find your download here and can proceed to step 7 after you have installed the app.
1 – Navigate to the MyWorkspace site in your browser
https://myworkspace.smccme.edu or click the link ion the portal header https://my.smccme.edu/ics
2 – Login
You will need to login to the single-sign on system.
3 – Detect Citrix Workspace Application (Receiver)
Click the blue 'Detect Receiver' button
4 – Accept Agreement and download software (****Skip this step is Citrix Workspace is installed on your device****)
Click on the 'I agree...." checkbox once you have read and if you agree with the licensing agreement then click 'Download'
5 – Install software
Click on the installer at the bottom left of your browser window
6 – Complete the install steps
Click 'Start'
Click the 'I accept the license agreement' then click 'Next'
Click 'Install'
(Do not choose the 'Enable app protection', it is designed for highly secure environments and you will be blocked from doing certain things you will want to do)
Click 'Finish'
7 – Detect the Receiver
Now you have the software installed you can instruct the browser to find it and launch the application by clicking 'Detect again'
8 – Launch Citrix Workspace
Click 'Open Citrix Workspace Launcher'
Depending on the device and the method of installation, there may be prompt to enter e-mail/account or URL when you launch Workspace/Receiver for the first time. Entering your e-mail will fail at this prompt. You need to enter https://myworkspace.smccme.edu in that field
9 – My workspace home
The MyWorkspace Home will open and you will be on the home screen, notice there are 2 other tabs, 'Apps' and 'Desktops'. If you have access to more than one desk top or app they will be listed on these tabs.
Click on the name of the desktop you want to launch, here we see one called 'General Use Desktop'
10 – Get productive!
The desktop will launch and you will see some options at the top:
FAQ:
- Q: How do I log out of this desktop?
A: You can simploy log out as you would on any windows machine by clicking on the Windows Start, or choose "Ctrl+Alt+Del" or 'Disconnect' from the Citrix navigation bar at the top of the Citrix desktop.
If you do not log off but simply disconnect the session; it will remain active on the server for 30 minutes and then log you off, so make sure you save your work before disconnecting!
- Q: Can I move the desktop to another monitor
A: Yes, if it opens in full-screen view, you can open the Citrix menu and choose 'Window' then move it around like any other application
- Q: How and where do I save my files?
A: When you do a File Open or File Save from any application and the dialog box appears, make sure This PC is expanded, and you will see your local disk and your Student Network Drive(s). Saving to the network ensures that your files are backed up. Saving to your local drive means the files are available to you off-line. Make the best selection for your needs. If you save to the C: drive, make sure you save to the C drive on your computer and not the C: drive on the vm. The local drive on the vm will delete when you sign off.
- Q: I get a "smart card" error when I try to go to myworkspace.smccme.edu.
A: Click on the link to see this article for help: Citrix "Cannot log on using a smart card" error.