Setting up Avaya IX Workplace for iOS (Softphone)

In App Store, locate and install the Avaya IX Workplace app

In the setup wizard, accept the prompts to allow the app to make and manage calls, access your microphone, etc. 

Accept the software license

Choose "configure my account" 

Select the gear in the upper right corner, and choose 

"Use a Web Address"

In the "Web Address" field, enter the following text:  http://sm-onex.voip.me.edu/46xxsettings.txt

and click "next"

The app will configure your settings and launch a quick tutorial. 

Some things to note:  Using the name directory may not always work, but entering an extension number should produce a dial. 

Details

Article ID: 101763
Created
Tue 3/17/20 2:29 PM
Modified
Thu 3/19/20 4:03 PM