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Information Technology

Answers to your IT, personal devices, services questions.

Categories (13)

User Account and Access Support

Information about your username, your email address, how to change your password, password requirements.

Wifi and Network Support

Overview of campus wireless, instructions for connecting devices, etc

Resources for Personal Devices

Information about browsers, office 365 for your laptop, tablet, etc.

Classroom/Lab Technology Support

Desktop and Software Support

Online Learning Support

Email, Calendar and Productivity Support

Telephone Support

Printer and Copier Support

Website and Portal Support

Enterprise Applications Support

Enterprise level applications which the IT department supports. For a list click the article below listing Enterprise Level Applications below.

General Tickets

Before going any further, ensure that you have actually signed in by clicking the SIGN IN button on the upper right hand side of this screen. Your name should appear in the upper right hand corner of this screen.

IT Policy Section

This category contains IT department policies.

Articles (5)

Pinned Article IT Department location, hours of operation, mission statement

Information about the IT department. The IT department contains the HelpDesk unit which directly assists students, faculty and staff.

Getting started with MyWorkspace (Citrix)

This article shows you how to access the MyWorkspace environment and download the software required to run

Opening J1 Desktop in the Browser

Setting up your Mac for the Citrix Environment

Taking a Print Screen on a Windows Computer