Information Technology

Answers to your IT, personal devices, services questions.

Categories (13)

User Account and Access Support

Information about your username, your email address, how to change your password, password requirements.
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Wifi and Network Support

Overview of campus wireless, instructions for connecting devices, etc
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Resources for Personal Devices

Information about browsers, office 365 for your laptop, tablet, etc.
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Classroom/Lab Technology Support

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Desktop and Software Support

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Online Learning Support

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Email, Calendar and Productivity Support

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Telephone Support

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Printer and Copier Support

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Website and Portal Support

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Enterprise Applications Support

Enterprise level applications which the IT department supports. For a list click the article below listing Enterprise Level Applications below.
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General Tickets

Before going any further, ensure that you have actually signed in by clicking the SIGN IN button on the upper right hand side of this screen. Your name should appear in the upper right hand corner of this screen.
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IT Policy Section

This category contains IT department policies.
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Articles (6)

Pinned Article IT Department location, hours of operation, mission statement

Information about the IT department. The IT department contains the HelpDesk unit which directly assists students, faculty and staff.

Getting started with MyWorkspace (Citrix)

This article shows you how to access the MyWorkspace environment and download the software required to run

Papercut/Follow ME printing deployment schedule

Short article on our Papercut / Follow ME printing deployment schedule

Setting up your Mac for the Citrix Environment

Taking a Print Screen on a Windows Computer

Why isn't my Student ID working with the Metro Bus System

Describes the student ID card and no cost riding on the Metro bus system.