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Information Technology
Information Technology
Answers to your IT, personal devices, services questions.
Categories (13)
User Account and Access Support
Information about your username, your email address, how to change your password, password requirements.
Wifi and Network Support
Overview of campus wireless, instructions for connecting devices, etc
Resources for Personal Devices
Information about browsers, office 365 for your laptop, tablet, etc.
Classroom/Lab Technology Support
Desktop and Software Support
Online Learning Support
Email, Calendar and Productivity Support
Telephone Support
Printer and Copier Support
Website and Portal Support
Enterprise Applications Support
Enterprise level applications which the IT department supports. For a list click the article below listing Enterprise Level Applications below.
General Tickets
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IT Policy Section
This category contains IT department policies.
Articles (5)
Pinned Article
IT Department location, hours of operation, mission statement
Information about the IT department. The IT department contains the HelpDesk unit which directly assists students, faculty and staff.
Getting started with MyWorkspace (Citrix)
This article shows you how to access the MyWorkspace environment and download the software required to run
Opening J1 Desktop in the Browser
Setting up your Mac for the Citrix Environment
Taking a Print Screen on a Windows Computer
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Additional Resources
Popular Articles
Your Username and Password
Self Service Password Reset First Time Setup
Changing your password
How to Access Your SMCC Email (Gmail)
How to create a Service Request
Recent Articles
Enterprise Level Applications which the SMCC IT department supports
Connecting Your Device to the WiFi - PlayStation 4
Overview of Wireless Networks - Which network is right for my device?
Register a Device on the SMCC-Gaming Network
eduroam - Connecting with a macOS device
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