Information Technology

Answers to your IT, personal devices, services questions.

Categories (13)

User Account and Access Support

Information about your username, your email address, how to change your password, password requirements.
Expand

Wifi and Network Support

Overview of campus wireless, instructions for connecting devices, etc
Expand

Resources for Personal Devices

Information about browsers, office 365 for your laptop, tablet, etc.
Expand

Classroom/Lab Technology Support

Expand

Desktop and Software Support

Expand

Online Learning Support

Expand

Email, Calendar and Productivity Support

Expand

Telephone Support

Expand

Printer and Copier Support

Expand

Website and Portal Support

Expand

Enterprise Applications Support

Enterprise level applications which the IT department supports. For a list click the article below listing Enterprise Level Applications below.
Expand

General Tickets

Before going any further, ensure that you have actually signed in by clicking the SIGN IN button on the upper right hand side of this screen. Your name should appear in the upper right hand corner of this screen.
Expand

IT Policy Section

This category contains IT department policies.
Expand

Articles (7)

Pinned Article IT Department location, hours of operation, mission statement

Information about the IT department. The IT department contains the HelpDesk unit which directly assists students, faculty and staff.

Course Evaluation Support for MCCS

How to get Support for Course Evaluation for all MCCS college's

Getting started with MyWorkspace (Citrix)

This article shows you how to access the MyWorkspace environment and download the software required to run

Papercut/Follow ME printing deployment schedule

Short article on our Papercut / Follow ME printing deployment schedule

Setting up your Mac for the Citrix Environment

Taking a Print Screen on a Windows Computer

Why isn't my Student ID working with the Metro Bus System

Describes the student ID card and no cost riding on the Metro bus system.