Open your configured Avaya software on your computer (Equinox) or cell phone (IX Workplace);
- If you have not yet set up your software, please see the knowlege base article for your device type.


To initiate a call, tap or click the symbol for the dial pad in the upper left corner.

Select the numbers you wish to dial

Incoming calls will look like a regular incoming call on your cell but the Avaya IX Workplace above indicates it's from your desk phone.

Incoming calls on the computer will look like this:

And can be answered with the green button and ignored with the red. Ignored calls will go to your work voicemail.