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IT Department location, hours of operation, mission statement
Information about the IT department. The IT department contains the HelpDesk unit which directly assists students, faculty and staff.
Searching the Knowledge Base
Youtube video created by the SMCC IT Department describing how to search the knowledge base for answers to questions. Closed Captioning is available.
Checking your Service Requests
Youtube video created by the SMCC IT Department describing how to check on requests/tickets you have submitted. Closed Captioning is available.
How to create a Service Request
Youtube video created by the SMCC IT Department describing how to create a service request. Closed Captioning is available.