Setting up Avaya IX Workplace for Android (Softphone)

In Play Store, locate and install the Avaya IX Workplace app

In the setup wizard, accept the prompts to allow the app to make and manage calls, access your microphone, etc. 

Accept the software license

Choose "configure my account" 

Select the gear in the upper left corner to enter Settings

Click "Use a Web Address"

In the URL line, enter the following text:

and click "next"

The app will configure your settings and launch a quick tutorial. 

Some things to note:  Using the name directory may not always work, but entering an extension number should produce a dial. 



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Article ID: 101734
Tue 3/17/20 1:00 PM
Tue 3/17/20 5:43 PM

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