eduroam - Connecting with a macOS device


There are two options for connecting to SMCC's WiFi networks:

  1. Onboarding using SMCC offers a helper app called SecureW2 that will walk you through the necessary steps to connect to eduroam using a certificate rather than a username & password. The certificate is valid for 3 years and if your password changes during those three years your device will stay connected and avoid lockout issues. Your device will also connect to the eduroam network at other colleges and organizations who participate in the federation. 
  2. Directly connecting using your SMCC email and password. This method is slightly less secure than onboarding your device and will stop working if your password is changed for any reason. We recommend that you log in directly only in cases where onboarding is not possible (example: some Chromebooks).


Onboarding using

To onboard your macOS device follow these steps:

1. If you are on the SMCC campuses first connect to the SMCC wireless network. This network is used to either a) onboard devices to eduroam or b) sign onto the network as a guest. If you are not on the SMCC campus you may prepare your device to connect ahead of your arrival by starting with step #2.

2. Open Safari, Chrome, Firefox, or another web browser and navigate to Your browser may auto-navigate to this site. On this page you will have options to join eduroam, register as a guest, and register a device for the SMCC-Gaming network. Click the button to join eduroam.

This page will redirect you to the setup page which is actually located at

3. Click the JoinNow button when your device is auto-detected by SecureW2.

4. A macOS application DMG file will download.

5. Once the download completes, mount the DMG file and run the WiFi_JoinNow_Wrapper application inside it. Note: you may need to locate the DMG file in your Downloads folder to mount it and access the WiFi_JoinNow_Wrapper application using the Finder application.

6. The WiFi_JoinNow_Wrapper will open a small app in the center of the screen. You will be warned about the authenticity of the app. Click the Open button to continue.

7. Once open, you will see the SMCC logo and some initial steps to begin the onboarding process. Click Next to continue.

8. You will be redirected to the SMCC Single Sign On page. Sign in with your normal username and password. 

9. Once authenticated you will be redirected back to the SecureW2 wrapper. The wrapper will continue the setup process by asking for your Mac username / password to authorize the addition of a wireless network and device certificates. If you are prompted to Always Allow, Cancel, or Allow access to the computer, select Always Allow.

10. The application will connect your Mac to the eduroam network. Your device should automatically connect to the eduroam network as long as you are in range of an access point. Note: users that are setting this network up prior to arrival on campus will not be able to connect until they are in range of a wireless access point broadcasting eduroam.

You may need to select eduroam from the list of wireless networks.

Important: You should forget the SMCC network by going to System Preferences > Networks > select Wi-Fi on the left > click Advanced in the lower right > find SMCC in the list and click the minus button to delete it. Otherwise your device will try to reconnect to SMCC and will not work correctly.







Article ID: 70899
Fri 1/25/19 8:06 PM
Fri 2/19/21 4:16 PM