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Request User changes, user access permissions, group modifications for Enterprise applications.

Request access to group email or calendar.

Request new telephone, service, features

Use this service to request a loaner laptop

If you are having difficulties logging in or have forgotten your username or password, use this service.

This service allows you to request help for productivity software installed by the IT department on SMCC owned computers. Applications such as the Microsoft suite (Outlook, Word, Excel, Powerpoint, Onedrive). This does not include the Jenzabar EX client.

Report non-working office and classroom computers, hardware, and peripherals.

Report non-working office and classroom computers, hardware and peripherals.

Report an issue, problem, or non-functioning item with the MySMCC portal or website.

Report issues with an Enterprise application. This is not related to the portal.

Report issue(s) with classroom equipment. Request Assistance.

Report issues with printers and photocopiers.

Report IT-related security concern.

Report issues preventing you from teaching your class that need to be resolved immediately.

Wifi or Wired ethernet issues, and the devices that connect to our network.