The following is to provide instruction on how to clear the browser history, cache and cookies on Google Chrome.
Solution
Step 1 - In the top right select the 3 vertical dots
![](https://smccme.teamdynamix.com/TDPortal/Images/Viewer?fileName=8e91203b-35f1-4d9c-8048-886998c0cbcb.png)
Step 2 - Select "History" and then on the menu select "History" again
![](https://smccme.teamdynamix.com/TDPortal/Images/Viewer?fileName=16efd91d-8ecf-4afd-930d-985410c95203.png)
Step 3 - On the left hand side, click on "Clear Browsing Data"
![](https://smccme.teamdynamix.com/TDPortal/Images/Viewer?fileName=000720ae-672f-4681-9747-5debd4200ec3.png)
Step 4 - On the popup window, select the time range and ensure all 3 check boxes are selected
![](https://smccme.teamdynamix.com/TDPortal/Images/Viewer?fileName=690a6da2-f1d6-43df-b18d-f826dcaa741f.png)
Step 5 - Click "Clear Data" and wait for the popup window to close.
![](https://smccme.teamdynamix.com/TDPortal/Images/Viewer?fileName=b48329d2-ec0d-4108-a5a0-82512f5367e7.png)
Step 6 - Close your browser and re-open it to continue using it