The following is to provide instruction on how to clear the browser history, cache and cookies on Google Chrome.
Solution
Step 1 - In the top right select the 3 vertical dots
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Step 2 - Select "History" and then on the menu select "History" again
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Step 3 - On the left hand side, click on "Clear Browsing Data"
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Step 4 - On the popup window, select the time range and ensure all 3 check boxes are selected
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Step 5 - Click "Clear Data" and wait for the popup window to close.
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Step 6 - Close your browser and re-open it to continue using it