My Recently Visited Services

Report issues with printers and photocopiers.

Wifi or Wired ethernet issues, and the devices that connect to our network.

Staff/Faculty, request a printer queue to be added to your office computer.

Report issues preventing you from teaching your class that need to be resolved immediately.

Department area to request new software for computer labs or computer images.

Request computer moves and installation.

If you are having difficulties logging in or have forgotten your username or password, use this service.

This is a service request for Zoom Licensing

Request to purchase computer hardware and peripherals, e.g., mice, printer, screens, monitors, PC, or any other technology related hardware.

Report issue(s) with classroom equipment. Request Assistance.

Request computer moves and installation.

Request access to a network share or delegated email access.

With this service you can request software installation on your office, classroom or computer lab.

Report issues with an Enterprise application. This is not related to the portal.

Here you can create a ticket to report on software or application problems you may be having.

Request User changes, user access permissions, group modifications for Enterprise applications.

Use this service to request one or more Microsoft Office files to be converted to the latest format.

IT department services for personal devices, like Laptops, Tablets, Smartphones, Smart Speakers, Gaming Consoles, Smart TV's, Streaming Media

Students, request a refund to a charged print job.

Report IT-related security concern.

Add features like voicemail to email, twin to cell, a change to departments voicemail greeting and recordings.

This service allows you to request help for productivity software installed by the IT department on SMCC owned computers. Applications such as the Microsoft suite (Outlook, Word, Excel, Powerpoint, Onedrive). This does not include the Jenzabar EX client.

Request computer hardware and peripherals, e.g., mice, printer, screen, pc, or any other technology related hardware.

Use this service to request a loaner laptop

Request new telephone, service, features