My Recently Visited Services

Report non-working office and classroom computers, hardware and peripherals.

If you are having difficulties logging in or have forgotten your username or password, use this service.

Report issues preventing you from teaching your class that need to be resolved immediately.

Here you can create a ticket to report on software or application problems or support needed.

Report an issue, problem, or non-functioning item with the MySMCC portal or website.

Use this service to request a loaner laptop

Request access to a network share or delegated email access.

Staff/Faculty, request a printer queue to be added to your office computer.

Request computer moves and installation.

Request classroom and employee software installation.

Report issue(s) with classroom equipment. Request Assistance.

This service allows you to request help for productivity software installed by the IT department on SMCC owned computers. Applications such as the Microsoft suite (Outlook, Word, Excel, Powerpoint, Onedrive). This does not include the Jenzabar EX client.

With this service you can request software installation on your office, classroom or computer lab.

IT department services for personal devices, like Laptops, Tablets, Smartphones, Smart Speakers, Gaming Consoles, Smart TV's, Streaming Media

Request new telephone, service, features

Report an issue or problem with an office telephone.

Request User changes, user access permissions, group modifications for Enterprise applications.

Reset to the default voicemail password so you can access voicemail.

Request computer hardware and peripherals, e.g., mice, printer, screen, pc, or any other technology related hardware.

Add features like voicemail to email, twin to cell, a change to departments voicemail greeting and recordings.

Use this service to request one or more Microsoft Office files to be converted to the latest format.

Request computer moves and installation.

Request to purchase computer hardware and peripherals, e.g., mice, printer, screens, monitors, PC, or any other technology related hardware.

Wifi or Wired ethernet issues, and the devices that connect to our network.

Department area to request new software for computer labs or computer images.