My Recently Visited Services

Wifi or Wired ethernet issues, and the devices that connect to our network.

Here you can create a ticket to report on software or application problems you may be having.

If you are having difficulties logging in or have forgotten your username or password, use this service.

Course Design and Support - assistance with the setup, usage, troubleshooting and maintenance of Brightspace courses. Additionally, if you need external publisher support please use this service

Use this service to request assistance with the SMCC course evaluation system

Use this to submit a picture to the SMCC Security department for ID card creation

IT department services for personal devices, like Laptops, Tablets, Smartphones, Smart Speakers, Gaming Consoles, Smart TV's, Streaming Media

Add features like voicemail to email, twin to cell, a change to departments voicemail greeting and recordings.

With this service you can request software installation on your office, classroom or computer lab.

Use this service to request one or more Microsoft Office files to be converted to the latest format.

Use this service to request a loaner laptop

Use this service to request training on Brightspace Teacher training, Zoom video conferencing, Remote Proctoring and custom video tutorials.

Report an issue or problem with an office telephone.

Report non-working office and classroom computers, hardware and peripherals.

Department area to request new software for computer labs or computer images.

Request access to a network share or delegated email access.

Students, request a refund to a charged print job.


Request computer hardware and peripherals, e.g., mice, printer, screen, pc, or any other technology related hardware.

Reset to the default voicemail password so you can access voicemail.

Request to purchase computer hardware and peripherals, e.g., mice, printer, screens, monitors, PC, or any other technology related hardware.

Request new telephone, service, features

Request User changes, user access permissions, group modifications for Enterprise applications.

Use this service to request technical support with Zoom, Office 365, and SMCC Email.

This service allows you to request help for productivity software installed by the IT department on SMCC owned computers. Applications such as the Microsoft suite (Outlook, Word, Excel, Powerpoint, Onedrive). This does not include the Jenzabar EX client.